A customer-focused estate agent? Imagine that!
13/08/10
Imagine Estate Agents are not like other agents. The company, which moved into Pure Offices Swindon last December, is breaking the mould when it comes to selling properties.
The Imagine management team, which includes Customer Director Steve Medd, used to have their own cruise holidays business, which they sold to Virgin in 2007. Now they’ve brought their sales, marketing, and customer service expertise to residential sales, and are determined to create a local reputation for excellence in all aspects of the business.
You only have to look at imagineestateagents.co.uk to see the difference in approach. Each property is accompanied by several large photos of every possible angle, inside and out. No more tiny grainy images - the properties are all professionally photographed by a well-respected local company. There’s even an integrated Google Street View tab right on the site, so you can get a feel for the street even before you visit. Steve stresses the need for every property to be presented honestly and professionally. Properties on the Imagine site are also automatically added to Rightmove as premium listings, making them much more visible to potential buyers.
To enable a quick start-up in 2010, Imagine needed serviced offices that they could move into at the drop of a hat, and Pure Offices was the solution.
‘We needed to move in fast so Pure was ideal for us. We were looking for flexible serviced offices where we could get going straight away. Pure was convenient and affordable and everything was ready to go,’ says Steve.
Imagine Estate Agents’ focus is on the customer. They understand that customers are individuals with individual needs, and they need more than just a generic one-size-fits-all service.
Steve is delighted with Imagine’s progress - they sold their first house three days after putting it on the market, and they recently sold one within 24 hours! The company plans to establish itself firmly in Swindon, and then expand regionally.
Whether you’re selling or buying, be sure to visit www.imagineestateagents.co.uk.
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